Privacy Policy

Welcome to Carrent ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and reservation services.

1. Information We Collect

When you make a reservation or contact us, we may collect the following personal information:

• Full name, date of birth, and home address
• Email address and phone number
• Driver's license number
• Government-issued ID (uploaded for identity verification)
• Payment information (processed securely through PayMongo — we do not store card details)
• Rental details such as vehicle type, destination, and travel dates

2. How We Use Your Information

We use the information we collect to:

• Process and confirm your vehicle reservation
• Verify your identity and eligibility to rent
• Communicate with you about your booking, confirmations, and updates
• Comply with legal obligations under Philippine law
• Improve our services and website experience

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data only with:

• PayMongo — our payment processor, for handling reservation fees
• Government authorities, if required by law or court order

4. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, loss, or disclosure. All payment transactions are encrypted and processed by PayMongo, a PCI-DSS compliant payment gateway.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purpose of your reservation and to comply with applicable laws. You may request deletion of your data by contacting us at cebucarrentalcarrent@gmail.com.

6. Your Rights

Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to:

• Be informed about how your data is collected and used
• Access your personal data held by us
• Correct inaccurate or incomplete personal data
• Request deletion of your personal data
• Withdraw consent for data processing

7. Cookies

Our website may use basic cookies to improve your browsing experience. Please refer to our Cookie Policy for more details.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us: